Saturday, December 22, 2012

"How do I get on a flight without my ID?"

So, I had a customer the other day.

"I'm freaking out, my flight is 2 days away but I lost my birth certificate!"
"Okay, do you have passport or health card? And government issued IDs that has your name and birthday?"
"No! I paid for the flight, how do I get on it without my ID?"
"Miss, there is no way you can get on the flight without any identifications. Are you sure you don't have IDs at home ?"

"WTF, are you telling me that I paid for my flight but I can't get on it? This is ridiculous! Is there any supervisor I can talk to that can help me?"
"Miss, even if I transfer you to my supervisors, there is nothing they can do because you won't be able to get on your flight without proving who you are."
"Oh, so you are just going to take my money and won't let me on the plane!?"
"There is nothing I can do if you don't have any identifications."

"You are not doing your f***** job!!"



What a typical day.. please reconsider if you are thinking of joining the airline industry....

and please don't purchase a ticket if you can't prove who you are.

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